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ANTIVIRUS SOFTWARE  (for Windows - if you have a MAC, try this page)

Q:        WHAT KIND OF ANTIVIRUS SOFTWARE SHOULD I GET?

A:       YOU HAVE TWO CHOICES:  BUY SOFTWARE, OR GET FREE SOFTWARE WITH ADVERTISEMENTS.

 FREE ANTIVIRUS SOFTWARE:

If you don't want to spend money, but you still want good antivirus protection, there is only one choice:  AVG FREE ANTIVIRUS (for Microsoft Windows).

TO DOWNLOAD, CLICK THIS LINK:     AVG FREE ANTIVIRUS INSTALLATION DOWNLOAD PAGE

INSTALLATION INSTRUCTIONS:        AVG FREE ANTIVIRUS INSTALLATION GUIDE (PDF FILE)

ANTIVIRUS SOFTWARE TO BUY:

To get really good protection for your computer, you should get a complete Internet protection suite.  Here are the best ones:

1.  Trend Micro Internet Security  (This is the best.)  You can search online for a cheap price.  Try PriceGrabber.com.  You can also just buy the Antivirus program rather than the complete suite, which includes antispam and more.  Trend can be a little difficult to set up, especially the Internet firewall.  If not sure, just click the OK box for everything in the Network Control section.

2.  BitDefender   They have regular, BitDefender Plus, etc.  Choose your price range -  they're all good products.

3.  Kaspersky   You can buy basic antivirus or a complete suite like Trend Micro.

Here is a nice page that lists several antivirus products and gives you prices and links to buy them.

    

Q:        WHAT CAN I DO IF I ALREADY HAVE VIRUSES ON MY COMPUTER?

    

A:       IF YOU CAN CONNECT TO THE INTERNET, GO TO TREND MICRO'S WEBSITE AND RUN THEIR FREE VIRUS CHECKER AND CLEANER, CALLED "HOUSECALL".  Then, get good antivirus software and update it every day on the Internet.  It's important!

Here is the link for Trend's great virus cleaner.  Just follow the instructions to download it and run it:

Trend HOUSECALL

    

BUYING A COMPUTER

Q:        WHAT BRAND OF COMPUTER DO YOU RECOMMEND, TOM?

A:        That depends – are you buying a desktop computer or a notebook computer?  See below…

 DESKTOP COMPUTERS

Sometimes you can find great deals on desktop and notebook computers at local stores – Best Buy, CompUSA. Office Depot, or Circuit City.  Look in the Sunday newspaper for advertisements every week.  Also consider extras they offer in store deals - like a free printer, free software, extra memory...

Generally, I recommend Hewlett Packard (HP) for desktop computers.  Dell usually ends up being more expensive, and several people have had very bad experiences with Dell lately, including Spring International!

           If you want a GREAT computer with the best components, at a very good price, ask Tom to build a custom one for you.

           NOTEBOOK COMPUTERS

           Which notebook computer or company is the best?  It really depends on YOU, and on what your needs are.  It’s really important that you choose a notebook/laptop computer that has…

·    a keyboard that is comfortable for YOU

·    a screen that you like, and that’s the size you want (usually 14.1 or 15 inches), plus regular or widescreen, which is good for watching movies

·    a battery that lasts 3 hours or more (some notebooks allow you install a 2nd battery for longer service - a nice extra feature, but with extra weight

·    a weight that you are comfortable with – they can vary from about 3 to 8 pounds – a big difference!  The lighter, the more expensive and the fewer features, usually.  Are you going to carry it a lot and use it on airplanes, or keep it in just one or two places most of the time?  

            Also, check the warranty, which can be 90 days or a year usually.  I DO NOT recommend buying a computer with only a 90-day warranty – it means they don’t trust their own quality!  I bought a Toshiba direct online, and it came with a 3-year warranty; the same computer at Best Buy had only a 1-year warranty.

            You might want to pay extra for a 2- or 3-year warranty (usually $125-200) that covers everything including the screen.  If the screen fails after the warranty ends, you have a useless piece of junk, and need to buy a new computer!  Would you rather spend an extra $150 now, or another $1,000 next year if your computer 'dies'?!  

Recommendations

          For cheap and medium-priced notebooks, I recommend Acer, Toshiba, Sony Vaio, and Hewlett Packard.  The last three got “A” grades in a 2008 magazine study.  They’re good quality with lots of features for the money and beautiful screens.  Just make sure the model you buy has a battery that lasts long enough – some models have lousy batteries, and some models from the same company can have very good ones.  Some Sonys have good keyboards and some have lousy and noisy ones, so try the computer before you buy it!

            If you are rich and want a top-quality, long-lasting notebook, I recommend Thinkpads – they’re great but usually expensive.  Also, a company in China named "Lenovo" now owns the "Thinkpad" name, so they are no longer IBM computers.  Still, they are top-rated.

            Remember, if you buy online, you can’t try the keyboard and see the screen quality – so you won’t know if you will like it until you have already paid for it!

Apple Note

Apple makes very good computers, both desktop and notebook.  They got “A” grades in the recent PC Magazine study.  However, Apple uses a different “operating system”, so you have to buy special software for Apple, not for Windows.  If you don’t need a computer that’s compatible with Windows, then Apple is a great choice!  Prices are a little higher for Apple than for similar Windows computers.  The Apple iBook notebook computer is wonderful, and the Apple iMac with the flat screen is great if you don't need to add features later (it's not possible to expand much).

 

COSTS AND COMPARING PRICES

Q:        HOW MUCH MONEY $$$ SHOULD I SPEND TO GET A GOOD COMPUTER?

A:        How much money CAN you spend?  :-)

            DESKTOPS              $ 600 – 1,500

            You can get a GREAT desktop computer for $600 to 1,500, including a 17”  or 19" flat panel monitor.  For a top-quality state-of-the-art computer, you can pay up to $ 3,000.

          NOTEBOOKS            $600 – 3,000

           These days, you can buy a "netbook" - a small light computer with a very small screen, for $200 - $500.  Some of them are quite good and have batteries that last 4-8 hours.For a good, cheap Sony Vaio or on-sale Toshiba, HP, or Dell, you will pay $ 600 to 1,500.  The price depends on DVD or CD-RW, amount of RAM, screen size, processor speed, and other features.

           For a top-of-the-line notebook, I recommend a Toshiba or a Thinkpad.  To me, the greatest notebook computer in the world is the Toshiba convertible - it's a notebook AND a tablet computer.  They have a cheap model and a fantastic expensive model.  Just go to Toshiba.com.

Q:        WHERE CAN I FIND THE LOWEST PRICES FOR COMPUTER PRODUCTS?

A:        www.newegg.com,   pricegrabber.com   and   www.cnet.com

For computer parts, the very best place to buy (rated #1 on the Internet in 2007) is NewEgg.com.  We buy almost ALL our computer components for Spring International from them.  Reliable, fast, and great prices!

Before you buy any computer, monitor, printer, or other computer item, you should go online and compare prices!!!  The best places to compare prices are:

I do not recommend other sites, such as "mysimon.com" - they have never given me the lowest prices and they don't usually find as many sellers.  Pricegrabber has consistently given me the best price and seller information, and CNet has the most reviews and some good price information.

For user opinions from real people - some smart and some not! - go to www.epinions.com and search for the computer item you are interested in.  NewEgg.com also has great user reviews - usually from experts and hobbyists who really know computers.

 

FEATURES

Q:        WHAT SHOULD I LOOK FOR WHEN I BUY A NEW COMPUTER?

A:        Here is what Tom recommends for a desktop computer, in no particular order…

·    fast:   Buy a Pentium or AMD processor (both good) that’s at least 2.0 gigahertz.  That’s very fast.  Don’t buy a Celeron processor if you want to do movies, graphics, and games.

·    big hard disk:   Buy at least a 60 gigabyte or 80 gigabyte hard disk, or more.

·    lots of memory:   Buy 1 gigabyte of RAM memory or more.  Windows Vista needs at least 1 gig, and 2 gig is better.

·    nice monitor:   Buy a 17” or 19" flat panel, but choose one that has a nice screen.  Recently, some good 19-inch flat monitors have come on sale.  I recommend Acer, Viewsonic and Samsung, though many brands are quite good.

·    keyboard and mouse:   Get a keyboard you like!  It’s very important.  Also, I recommend an “optical mouse” – it doesn’t need a mouse pad to work well.  If possible, try the keyboard before you buy.  My favorite is Microsoft keyboards.  Microsoft and Logitech make good mice.  Some wireless keyboards are junk.

·    video card:   If you want fast Internet pages, or you use DVD games, or you want to look at photographs or videos, you have to get a great video card.  Buy one with lots of memory, and get “TV Out” if you want to attach your computer to your TV to watch DVD movies on your bigger TV screen.

·    sound card:   If you want a great sound system, you need to buy a computer with a great sound card, like a Sound Blaster top-of-the-line.  Without it, your great speakers won’t sound great at all!  Some cheap computers have the sound built in to the motherboard – the quality is not as good as a separate sound card.

·    warranty:    Try to buy a computer with a 3-year warranty if possible.

·    connections:   If you want to connect things like MP3 players, Digital Video Cameras, and Web Cameras to your computer, make sure it has…

o  USB connectors should be right on the front of the computer where you can plug in your flash drive easily

o  “Firewire” port, also called IEEE 1394 or iLink port, for very fast connections to cameras, external CD-RWs, hard disks, etc.

 

PRINTERS

Q:        WHAT KIND OF PRINTER SHOULD I BUY, AND HOW MUCH DO THEY COST?

A:        Tom recommends HP (Hewlett Packard) printers.   

They are almost always top-rated in reviews and they get high grades from customers too.  Epson makes some good printers, but check on the specific model.  Also, Lexmark makes some good printers, but also makes some bad ones.  Canon got a "C-" for their printers in a PC Magazine report, and I don't generally recommend them, although some are okay.  They seem to have lots of paper jam problems.

Be sure to check the reviews and user comments on the specific model you are interested in.  You can check at www.cnet.com and at www.epinions.com.

When you buy a printer, you have several choices…

· an INKJET printer that does color and/or black-and-white copies

· a LASERJET printer that does just black-and-white in perfect quality  (more expensive)

·  a MULTI-FUNCTION machine, usually with a printer-copier-scanner and sometimes with a fax.

I personally have, and recommend, an HP multi-function machine - color printer, color scanner, and copier.  Mine is excellentIf you just want a printer, almost any HP is very good except the very cheapest ones.  Some multi-function printers also include a fax machine.

Prices

A good color inkjet printer will usually cost $ 100-150.

The HP multifunction printers are usually available for $ 100-200 – a great deal!

Printer Cartridge Refills

I recommend that you do not buy HP or Canon ink refill cartridges – they are way too expensive!  Did you know that HP makes more profit on ink than it does on printers?  It’s true! 

A good company on the Internet is called "fixyourownprinter.com"  I've used them for years for printer repair kits, and they're very reliable.  They also sell excellent cartridges.

  

REVIEWS AND USER OPINIONS

Before you buy ANY computer, monitor, printer, etc., you should go on the Internet and find facts, reviews, and user opinions, and prices.

For reviews online, go to CNet.comWOW!  They have great, accurate, reliable reviews, and they also have their top 5 "Editors' Choice" lists for many products.  Also, be sure to read the User Opinions, both good and bad.  I find the entries by intelligent, computer-literate users to be very useful!

Another site that is sometimes useful (and sometimes not) is Epinions.com.  It has user opinions on many computer hardware and electronics items.

Remember, don't buy until you compare prices and find the best deals at Pricegrabber.com.  You can also check Best Buy, Circuit City, and CompUSA (Tigerdirect) online.  

B a c k    t o    T o p